Help
Here you can request help, make suggestions, give criticism, submit feature requests, post corrections, and add any other polite comments you’d like the world to see.
You can use the Help Ticket to generate a request, but make sure to paste the output down below or on the page you’re having trouble with.
Here is the SOAPnote Project’s Privacy Policy
Before posting on this page, you may want to check out the User Guide
185 responses to “Help”
Send Feedback for this SOAPnote
You must be logged in to post a comment.
tncarlson says:
Soapnote Project Site Down Yesterday
I couldn’t access my account or the main pages of the site yesterday. This has happened once before. I’m just wondering if there was planned downtime that we can be notified of prior to the site going down.
Thank you!
SOAPnote says:
Hello – We’re very sorry for the downtime on the site yesterday. It was unexpected and a great inconvenience for many users. We’ve fallen back to a more reliable set up and believe this will avoid similar episodes in the future. We will make every effort to alert users of scheduled downtime via a banner at the top of the home page. Thank you for using and supporting the SOAPnote Project!
tncarlson says:
Thank you!
b3ncnp says:
Hi,
I am unable to see any of the MDM or DDx after I click on calculate result.
Emergency Department ROS, PE and MDM:
https://www.soapnote.org/complete/emergency-department-ros-pe-and-mdm/
DDx
https://www.soapnote.org/miscellaneous/ddx/
SOAPnote says:
Hi – variable names can’t be only numeric. For example — [checkbox memo=”MDM ABD PAIN W/ IMAGING + LABS” name=”1″ value=””] Where it says name=”1″ it would need to be something like name=”a1″ or name=”1a” or name=”variable_1″.
b3ncnp says:
Thank you for your reply,
I am unable to see “where it says name=1”. On my end, I am able to click on whatever MDM but then I do not have an option to either type or select “all” or any other “variable”
I can only see the white box to the left of all the MDMs, and at the bottom a “calculate result” and “reset form” boxes. I am currently using a chrome browser. I had the same luck with safari.
I was wondering if you have any walk through videos that could better illustrate how to use this. Thank you!
SOAPnote says:
Hi – thank you for using the site. I think it should be working now. Have a good evening!
b3ncnp says:
Thank you so much!
The emergency Department ROS, PE and MDM is now working.
However, the DDx :https://www.soapnote.org/miscellaneous/ddx/
is still not running. When you get the chance, please check this link. Thanks!
SOAPnote says:
Hi – that one works now. Have a great evening!
– SOAPnote Guy
tlwright says:
Hi,
I cannot get this form (and a couple others of mine) to calculate. I am not sure why.
SOAPnote says:
Hi – for this one – https://www.soapnote.org/social-work/cssd-evaluation-report/ – it’s nothing that you’ve done wrong. It’s actually a problem with dates. It looks like the blank dates you have in the form are causing an error. We will try to fix it. For now, if you have something entered in the date fields, this form will work.
SOAPnote says:
Hi – your form at https://www.soapnote.org/social-work/cssd-evaluation-report/ is working now. Let us know if you have any other problems and thank you for using the site!
kolade.ajayi says:
This is a very good resource, i use it all day. Thanks for this.
Quick question, is is possible do this: Select an option ( from a list) and the selection give you more options to choose from ?
SOAPnote says:
I think I understand what you are asking about. A list such as a checkbox element with multiple items. I think it is a good idea. There really isn’t a way to do this unless you made each checkbox have one element. Then you could have a conditional display if it is selected.
limdaniel89 says:
the first text in the text box prepopulates to all the rest of the text boxes. is there anyway i can work around this
SOAPnote says:
Hi – what page are you talking about?
Jessica says:
Is it possible to create and recall a hidden variable? For example, I want to recall the textbox variable “name” and radio variable “gender_ID” throughout my note. Currently I have them up top and just delete in the output, but I’d love to skip that step. Thank you for this tool and your help with this help request!
SOAPnote says:
Hi – there are two ways that you could do this.
One way is with the ‘prepopulated text’ feature. Information about this is at https://www.soapnote.org/user-guide/advanced-tags/#prepopulated
You could use [blurb_1] or one of the other prepopulated items for it.
Another way you could do this would involve hiding a [calc]. An example of this is at https://www.soapnote.org/sample/how-to-hide-variable/
It involves the ‘show’ parameter which is only found with [calc]:
[calc show=”false” name=”variable_1″ value=”blob”]
[var name=”variable_1″]
I hope this helps!
saraemkay says:
This is the most amazing resource I’ve come across, as a very nervous new grad. Thank you so so much!
SOAPnote says:
Thank you very much! Best of luck with your career!